Last updated: July 21, 2022
Pal, operating under the official name Amie Technologies B.V. (hereinafter referred to as “amie”, “Pal”, “we,” “us,” and “our”) is a digital care app, aiming to help individuals with life-limiting illnesses and their family caregivers to deliver better at-home care.
This Personal Use Terms of Service covers the terms of service when you use our products or services, including our public website at www.palhelps.com (the "Website"), and on our progressive web app accessible at app.palhelps.com (the “App”), or other products ****(collectively, “Services” or “Service”). For purposes of this Personal Use Terms of Service, “you” and “your” means you as the user of the Service, and the “Care Recipient” means the person for whom you are using our Services to care for. The Care Recipient may be you or someone else.
Please read these Personal Use Terms of Service ("Terms" or "Terms of Service") carefully before using our services. Your access to and use of our Services is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all individual visitors, users and others who wish to access or use our Services. These Terms apply to personal use of the Services only. You acknowledge that these Terms, along with Pal’s Privacy Policy, govern your access and use of the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of these Terms, then you do not have permission to access the Service.
For purposes of these Terms: (i) “Pal Content” means text, graphics, images, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through the Service by Pal; and (ii) “User Content” means any Content or App entries that you provide on your or the Care Recipient’s behalf, to be made available through the Service, which includes but is not limited to symptoms, symptom severity and notes. Collectively, Pal Content and User Content are referred to as “Content.”
Our Content Ownership: We do not claim any ownership rights in any User Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your User Content.
Removal of User Content: You can remove your User Content by specifically deleting it. Once deleted we will not be able to retrieve and restore any of the deleted user content. Additional details with respect to the removal and storage of User Content are set forth in Section 9 (Termination) below.
Pal Content & Use Policy and Monitoring Content: Although we’re not obligated to monitor access to or use of the Service or Content or to review or edit any Content, we have the right to do so for the purpose of operating the Service, to ensure compliance with these Terms and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any Content, including User Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any Content to be objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.
You may not do any of the following, unless applicable laws or regulations prohibit these restrictions, or you have a written permission from Pal to do so: